Hyster enjoys a unique relationship with all our clients. We attempt to create complete client satisfaction created through world class production. Our goal is to anticipate the requirements of every client as well as address them with lift trucks that provide the performance, the dependability and the value that they require.
Hyster fully believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both on line and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, in order to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, every time.
Total Quality Each and Every Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits really hold all workers responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster offers a variety of excellent features as standard with our products. By remaining devoted to our focus on safety and quality, and by being innovative from beginning to end, we provide several of the best material handling machines on the market. These are just a few of the reasons why Hyster has become a leader in the industry.